Legal Notice

1 - Legal notices

In compliance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), please be informed that this website is operated by:

Responsable: MNT UPSCALE SL
Forma jurídica: SL
NIF: ESB88598917
Dirección fiscal: Calle Polvoranca 7, 28911 Léganes Madrid
Correo electrónico de contacto: [email protected]

Actividad: MNT UPSCALE SL ofrece servicios de gestión y coordinación de actividades turísticas, culturales y de ocio a medida. No se considera agencia de viajes según la Ley 1/1999, de 12 de marzo, de Ordenación del Turismo de la Comunidad de Madrid, ya que no comercializa paquetes turísticos combinados ni presta servicios de transporte ni alojamiento.

Alojamiento web: The Site is hosted by OVH. Société Anonyme. Address: 2 rue Kellermann – BP 80157 59053 ROUBAIX CEDEX 1

2 - Terms of use

site : means the website of the company MNT UPSCALE SL

user : any Internet user who browses the site.

services: refers to all the services offered by Upscale Tours, namely private experiences.

prospect : any Internet user who browses the site with a view to booking a visit.

customer : any Internet user who, after accessing the site, (i) subscribes to the newsletter, and/or (ii) requests a quote, and/or (iii) accepts a proposal for travel services received from Upscale Tours.

2.1 - Use of the Upscale Tours website

The Upscale Tours site is accessible free of charge from anywhere by any user with internet access. All costs incurred by the user to access the services remain at his expense. Similarly, Upscale Tours cannot be held responsible for any internet connection problem attributable to any equipment and/or operator used by the user. From the site, users have access to the following information and/or services:

  • A range of varied experiences (private / group).
  • Detailed information on the various services offered by Upscale Tours (free access to all Internet users).

2.2 - Warranty and Liability

Upscale Tours will make its best efforts to allow access to the site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the control of Upscale Tours and subject to any breakdowns and necessary maintenance interventions. to the proper functioning of the site.

Indeed, for the proper management of the site, Upscale Tours may at any time:

  • Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site.
  • Delete any information that could disrupt the operation of the site or conflict with applicable regulations.
  • Suspend the site in order to make updates.

Upscale tours cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the site or to one of its functionalities. The site connection equipment remains the responsibility of the user, who must take all appropriate measures to protect his equipment as well as his own data, in particular in the event of viral attacks via the Internet. Upscale Tours cannot be held liable, the user remaining solely responsible for the websites and data consulted.

2.3 - General obligations of the user of the Upscale Tours site

The user undertakes to use the site in accordance with the provisions of these T&Cs, public order and good morals, in compliance with intellectual property rights and image rights. Failing to comply with these provisions, Upscale Tours may hold the user liable. By using the Services, you represent and warrant that (a) all information you provide is true and accurate; (b) you will maintain the accuracy of such information; (c) your use of the Services does not violate any applicable law or regulation.

2.4 - Intellectual property

All content and materials displayed on the site, such as text, graphics, videos, audiovisual works, logos, photographs, icons, images, audio clips and software, are the property of Upscale Tours.

These contents and materials are protected by the copyright laws in force in Spain and the applicable international laws. The content and materials present on the site, operated, licensed or controlled by Upscale Tours may not be copied. Modification or use of the content or material for any other purpose would violate Upscale Tours’s intellectual property rights.

Such content and materials may not be distributed, republished, downloaded or transmitted in any way, without the prior written permission of Upscale Tours.

Upscale Tours is the property of MNT Upscale S.L. Unauthorized use of this Mark is prohibited by law. Nothing in the Service or the T&Cs should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on this Service without Upscale Tours’s prior written permission specific for each use.

2.5 - Collection of personal data

To find out more about the collection and processing of personal data about you as well as our use of cookies, please refer to our privacy policy.

 

2.6 - Applicable law and competent court

These Terms are subject to Spanish law. Any dispute relating to their interpretation and/or execution is subject to the Spanish courts.

 

2.7 - Contact us

If you wish to contact us, including if you have any complaint, you can send an email via our email address or by completing the contact form on our website.

 

Last update: 15/05/25